Home → Support KB → Miscellaneous → How can I update to the current version?

4.1. How can I update to the current version?

Here are the steps for updating to the current version of the software. If this is in use by multiple users, be sure to coordinate the update with all users to avoid errors which will occur if different versions of the software are in use at the same time.

Notes - step 1, 3, and 5 are for the multi-user edition only.

If your license is over 2 years old and you do not have a current support subscription, a 50% update charge may apply.

  1. Make sure no one else is using the database (all other users should have the software completely closed).
  2. Make a backup of the database for safety (File --> Backup).
  3. Make a note of the database connection settings (Tools --> Database Connection) in case you need to reconnect.
  4. Use the menu option Help --> Check for updates, and follow the prompts, or if you are unable to connect to our update server, close the software, and then install the current version of the software from our website.
  5. Make sure all other users update their software to the same version to avoid any mismatched version conflicts.

For more information, see the following link:
Training Manager Client Software Updates 
Asset Manager Client Software Updates
Vehicle Manager Client Software Updates

 

Knowledge Tags
Updates  / 

This page was: Helpful | Not Helpful
What are the system requirements? →