HomeSupport KBDisaster RecoveryMissing data after Windows "Upgrade"

2.4. Missing data after Windows "Upgrade"

If you created a backup file using the menu item File --> Backup prior to the Operating System change, you can restore the backup file using the menu item File --> Restore. This will restore the database containing all of the entries.

If you did not backup the data before the change, you may still be able to find it if the Windows upgrade installer created a backup for you. Windows will sometimes create a folder named, C:\Windows.old containing the data from before the upgrade. The name of the file you want to look for is "AssetManager.adb", "TrainingManager.tdb", or "VehicleData.vdb". This is the raw database file containing all of your entries. By default, this file is located in the All Users Application Data directory described below:

All Users Application Data Folder:
The location of this folder varies according to the operating system:

  • Windows XP: C:\Documents and Settings\All Users\Application Data\[Program Name]\[database file]
  • Windows Vista, 7, or 8: C:\Program Data\[Program Name]\[database file]

You may also find this folder by typing %AllUsersProfile% in the "Run" box (Windows XP), or the "Search" box (Windows Vista) and then drilling down into the appropriate folder.

You can search your computer to see if you can find another file with the same name, and then copy it to the default location described above.

Some hints:
Go to the Start menu and then type the word "hidden" (without the quotes) - don't press the enter key. You should see an option at the top to "Show hidden files and folders". Click on it and select the option to show hidden files.

Search your computer for the database file. If you find two of them, try opening the older one to see if it contains your data. If it does, copy it to the default location described above, and then re-open the software.

This page was: Helpful | Not Helpful